Terms & Condition

Welcome to RB LABZ. By accessing or using our website and purchasing our products, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully.


1. General

  • RB LABZ is an online store selling protein, mass gainer, and nutritional supplements.

  • By using this website, you confirm that you are at least 18 years of age or using the site under supervision.

  • We reserve the right to update or change these Terms & Conditions at any time without prior notice.


2. Product Information

  • All product descriptions, images, prices, and specifications are provided for informational purposes.

  • We make every effort to display accurate product details, but minor variations may occur.

  • Product images are for representation only and may differ slightly from the actual product.


3. Health & Supplement Disclaimer

  • RB LABZ products are dietary supplements, not medicines.

  • Products are not intended to diagnose, treat, cure, or prevent any disease.

  • Results may vary from person to person.

  • Customers are advised to consult a doctor or nutritionist before consuming supplements, especially if pregnant, nursing, or having any medical condition.


4. Pricing & Payments

  • All prices listed on the website are in Indian Rupees (INR) unless stated otherwise.

  • Prices are subject to change without prior notice.

  • Payments are processed securely through third-party payment gateways.

  • RB LABZ does not store your card or banking details.


5. Orders & Acceptance

  • Placing an order does not guarantee acceptance.

  • RB LABZ reserves the right to cancel or refuse any order due to:

    • Product unavailability

    • Pricing errors

    • Payment issues

    • Suspected fraudulent activity

In such cases, the paid amount will be refunded as per our refund policy.


6. Shipping & Delivery

  • Delivery timelines are estimates and may vary based on location and courier service.

  • RB LABZ is not responsible for delays caused by external factors such as weather, logistics issues, or government restrictions.

  • Shipping charges, if applicable, will be shown at checkout.


7. Returns & Refunds

  • Returns and refunds are subject to our Return & Refund Policy.

  • Opened, used, or tampered supplement products are not eligible for return due to hygiene and safety reasons.

  • Refunds, if approved, will be processed within the specified time frame.


8. User Responsibilities

By using this website, you agree:

  • Not to misuse the website or its content

  • Not to provide false or misleading information

  • Not to attempt unauthorized access to the website or systems

Violation may result in termination of access.


9. Intellectual Property

  • All content on the RB LABZ website, including logos, text, images, graphics, and design, is the property of RB LABZ.

  • Unauthorized use, reproduction, or distribution is strictly prohibited.


10. Limitation of Liability

RB LABZ shall not be liable for:

  • Any indirect, incidental, or consequential damages

  • Any adverse reaction due to misuse of products

  • Delays or failures beyond our control

Customers use products at their own discretion and responsibility.


11. Third-Party Services

We may use third-party services for payment processing, shipping, or marketing.
RB LABZ is not responsible for the policies or actions of these third parties.


12. Governing Law

These Terms & Conditions shall be governed and interpreted in accordance with the laws of India.
Any disputes shall be subject to the jurisdiction of Indian courts.