At RB LABZ, we are committed to delivering your fitness and nutritional products safely and on time. This Shipping Policy explains how orders are shipped, delivery timelines, and other important details.
1. Shipping Locations
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RB LABZ currently ships across India.
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We do not offer international shipping at this time.
2. Order Processing
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Orders are processed within 1–2 business days after payment confirmation.
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Orders placed on Sundays or public holidays will be processed on the next working day.
3. Estimated Delivery Time
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Standard shipping time: 3–7 business days
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Delivery times may vary depending on:
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Delivery location
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Courier partner operations
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Weather or unforeseen delays
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Delivery timelines are estimates and not guaranteed.
4. Shipping Charges
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Shipping charges (if any) will be displayed at checkout.
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Free shipping offers are subject to promotional terms and conditions.
5. Courier Partners
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We work with reliable third-party courier partners to ensure safe and timely delivery.
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RB LABZ is not responsible for delays caused by courier services once the order is dispatched.
6. Order Tracking
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A tracking ID will be shared via email or SMS once the order is shipped.
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Customers can track their shipment using the provided tracking link.
7. Failed or Delayed Deliveries
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In case of delivery failure due to incorrect address or customer unavailability, the order may be returned.
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Re-shipping charges (if applicable) will be borne by the customer.
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RB LABZ is not responsible for delays due to natural disasters, strikes, or government restrictions.
8. Damaged Packages
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If the package appears damaged at the time of delivery, please do not accept it.
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If accepted, report the issue within 24 hours with photos or an unboxing video.
9. Packaging
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All products are packed securely to maintain quality and hygiene.
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Supplement containers are sealed to ensure safety.