At RB LABZ, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or make a purchase from our website.
By using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
When you visit or make a purchase from RB LABZ, we may collect the following information:
Personal Information
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Name
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Email address
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Phone number
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Billing and shipping address
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Payment details (processed securely via third-party gateways)
Non-Personal Information
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Browser type
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Device information
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IP address
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Pages visited and time spent on our website
2. How We Use Your Information
We use your information to:
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Process and deliver orders (protein, mass gainer, and other supplements)
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Communicate order confirmations, shipping updates, and support queries
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Improve our website, products, and customer experience
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Send promotional emails or offers (only if you opt in)
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Prevent fraud and ensure secure transactions
3. Payment Security
All payments on RB LABZ are processed through secure and trusted payment gateways.
We do not store or have access to your card or banking details.
4. Sharing of Information
We do not sell, rent, or trade your personal information to third parties.
Your information may be shared only with:
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Shipping and logistics partners (for order delivery)
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Payment processors (to complete transactions)
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Legal authorities if required by law
All third parties are required to maintain confidentiality.
5. Cookies Policy
RB LABZ uses cookies to:
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Improve website functionality
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Understand user behavior
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Enhance shopping experience
You can disable cookies in your browser settings, but some features may not work properly.
6. Data Protection & Security
We take reasonable security measures to protect your data against unauthorized access, misuse, or disclosure.
However, no online transmission is 100% secure, and users share information at their own risk.
7. Health & Supplement Disclaimer
RB LABZ sells protein, mass gainers, and nutritional supplements intended for fitness and dietary support.
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Our products are not intended to diagnose, treat, cure, or prevent any disease
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Please consult a healthcare professional before use if you have medical conditions
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Results may vary from person to person
8. Your Rights
You have the right to:
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Access your personal information
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Request correction or deletion of your data
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Opt out of promotional communications
For such requests, please contact us using the details below.
9. Third-Party Links
Our website may contain links to third-party websites.
RB LABZ is not responsible for the privacy practices or content of those websites.
10. Policy Updates
RB LABZ reserves the right to update or modify this Privacy Policy at any time.
Any changes will be posted on this page with an updated effective date.